Meet the Team

Randy is the second of Bill’s three sons and took over the business in 1999 with his brother Gary, who later retired. Randy worked summers at the company from the time he was 13, receiving his Journeyman license in 1976. He became a Master plumber in 2000, and he has been full-time with the company for 40 years. He believes in maintaining the same outstanding workmanship and customer service his father taught him, working tirelessly to make sure our company stays built on honesty, integrity, and fairness.

Phillip has been in the plumbing business since 1998. He learned about the family plumbing business from his grandfather Bill, the company founder. He is a natural leader and known for his genuine and upfront nature. He is very knowledgeable of his trade and a true craftsman. You can trust that he will give you the right price upfront and expect your project will be completed with upper-level skill. Phillip became a Journeyman Plumber in 2001 and a third-generation Master Plumber in 2014. He is proud to have his son Cameron on the team training as a fourth-generation plumber.

Mark Burke has been part of the Cody & Sons Plumbing, Heating & Air team since 2004. It was an exciting invitation to join Cody & Sons Plumbing, Heating & Air because Mark and Phillip, Bill’s grandson, have been friends since a young age and began their plumbing careers together in 1999 as new construction plumbers. For Mark, the idea of joining the Cody & Sons Plumbing, Heating & Air business was more about joining a family he had grown to love. Mark became a Journeyman Plumber in 2001 and a Master Plumber in 2010. As part of the Cody & Sons Plumbing, Heating & Air team, he has been highly focused on service plumbing and remodeling projects. His goals remain to provide top-quality products and to ensure his customers receive excellent service—all while keeping that “I can do that” attitude.

Robin is our Director of Marketing and Director of HR. She joined the company in 2014 to take our marketing to the next level. Since then, the company has grown exponentially and she has taken on many additional roles such as Human Resources as that need arose. She received a BA in Communications from the University of Texas at Arlington with a specialization in Advertising. She is also married to one of our plumbers, Phillip. They have two sons and a daughter. She is an Oak Cliff native who worked previously for Vet Stop Animal Clinic for many years as an Office Manager and also at Cowboys & Indians Magazine.

Louise is our Customer Experience Director. She works with our CSR team as well as customers to create the best experience possible and contain the tradition of excellence in customer service that Cody & Sons Plumbing, Heating & Air is known for as exemplified in our reviews. While working full-time for a leading global industry, she completed her MBA from the University of Phoenix. She brings forth 35+ years of experience in leadership transformation, human capital management, strategic planning, and budgeting. She believes in the same outstanding workmanship and customer experience the family business aspires and targets to make certain our company stays built on honesty, integrity, and respect.

Michael, also known as "Big Mike," is Cody & Sons Plumbing, Heating & Air’ HVAC Service Manager. He earned his HVAC certification from Lincoln Tech in 2014 and holds certifications from TDLR, as well as being EPA and NATE certified. Since joining the team in early 2017, Mike has proven himself as an invaluable asset with a personality and work ethic that stands out. Recently promoted to HVAC Service Manager and celebrating the joy of becoming a new father, Mike continues to bring his best to every job. Known for his singing voice, you’ll often hear him before you see him, and his friendly, honest approach ensures customers always feel well cared for.

Cody Nicholson is our Lead Tech and a Licensed Master Plumber. He joined the Cody & Sons Plumbing, Heating & Air team in 2014. His background experience was in contracting and maintenance for his family’s property management group. He excels at learning and doing more in the trade, as he started as an Apprentice tradesman a licensed Journeyman, and is now a Master. He is a great asset to the company. He is a hardworking, dependable family man and always goes out of his way to assist our customers and the entire team.

Cameron is a 4th generation Journeyman Plumber and the first great-grandson of our founder Bill Cody, grandson to Randy Cody, and son to Phillip Cody. He started as an apprentice when he was 16 years old. Cameron was born in Dallas but resided in League City near Houston. He now resides in the surrounding area of the Dallas Metroplex and is working towards purchasing his first home. He enjoys unwinding after work and on weekends doing one of two of his favorite things, video games and/or golf.

Matt is a Journeyman plumber who joined the Cody & Sons Plumbing, Heating & Air team as an apprentice in 2017. He quickly picked up on the plumbing trade and excelled as an apprentice. He obtained his Tradesman license in 2019 and worked diligently towards obtaining his Journeyman license in 2021. He has lived in the Dallas/Ft. Worth area most of his life. He graduated from Mansfield Timberview High School. He is a family man with 2 healthy boys. He resides with his family in East Texas where he enjoys spending time at the lake fishing and swimming.

Cody D., licensed Journeyman Plumber, joined the Cody & Sons Plumbing, Heating & Air team in May 2021 as a plumbing Apprentice. He worked diligently to complete his preparation for the exam, which of recent he has passed and is now onto his next path as a licensed Journeyman. He is kind, polite, and always has a calm demeanor. He goes above and beyond to get things done right the first time. Cody is new to the DFW metroplex and resides in North Dallas. He was a former skateboarder and now in his free time, he enjoys gaming.

Joseph is a plumbing apprentice who joined the team in 2021. He worked hard and received his Journeyman Plumbing license in 2022. He has curated the most awesome beard. He has a great sense of humor and loves serving our customers. He is a team player who shares the core values of respect, compassion, reliability, integrity, and problem-solving.

Adarius is a licensed Journeyman Plumber as of 2023. He joined Cody & Sons Plumbing, Heating & Air as an Apprentice in 2019. He pays attention to detail, is always ready to help his team, and is a motivated individual. He is a proud Texas-born, native to Dallas, and a graduate of DeSoto High School. He played football until the age of 16, after which beginning his career in customer service at 17. Because he was interested in finding a trade where he could use his hands, he got into the plumbing trade in 2017. We are proud of his accomplishments and look forward to his next journey to secure a Journeyman Plumbing license.

Evan started with us as an experienced Apprentice Plumber, then he received his Tradesman License in 2022, followed soon after by his Journeyman. He is a wealth of knowledge because he is very good at asking questions. He knows how to put his nose to the grindstone and work hard too. He has a lovely new wife and three children that he loves dearly.

Here’s the updated bio for Andrew: Andrew is a dedicated family man living in Waxahachie with his wife and two children. He joined Cody & Sons Plumbing, Heating & Air to shift his career focus from construction to plumbing, and he hasn't looked back since. As a seasoned apprentice, Andrew is deeply committed to honing his skills and is currently studying for his Journeyman license. His passion for helping customers and delivering quality work drives him every day, and he’s eager to continue growing in his plumbing career.

Josh is a plumbing apprentice at Cody & Sons Plumbing, Heating & Air who made the bold decision to switch careers from the finance industry to the trades. With a degree in Business Administration and Finance from Mississippi State University, Josh sought a more hands-on career path. Recognizing the potential of the plumbing industry, he embraced the opportunity for on-the-job training and a paid apprenticeship, uniquely offered in the trades. He’s excited to apply his problem-solving skills practically and is eager to build a successful career in plumbing.

Jeff is an HVAC technician who joined our team in 2016. He returned to the HVAC industry after a long period of working in the telecommunications field. His previous experience in HVAC was with his family where he learned the trade from his father. He is a Registered Technician, and is EPA and NATE certified He is very skilled in new installations and is also great with estimates. He is from the Waxahachie area where he resides with his wife and sons. He is always kind and friendly and we are very lucky to have him on our team.

Mike Boyd is a Certified HVAC Tech who joined Cody & Sons Plumbing, Heating & Air in 2020. He is from East Texas and learned the trade from his father. He is skilled and experienced in his craft. You may recognize his last name as he is the brother of one of our long-time team members, Jeff!

Collin Faith is an HVAC Systems Design Engineer at Cody & Sons Plumbing, Heating & Air, with over 12 years of industry experience and a Contractor's License. His passion for precision and commitment to excellence shines through in every project. Collin consistently provides top-tier service and innovative solutions, earning the trust and satisfaction of clients with his expertise and professionalism. Outside of work, Collin enjoys a variety of hobbies, including his love for sports cars, honing his culinary skills, and staying active by frequently hitting the gym.

Chance Boyd is the air duct cleaning technician at Cody & Sons Plumbing, Heating & Air, having joined the team in 2024 to launch the company’s duct cleaning department. Before this role, Chance traveled across the southern U.S. installing shelving systems for a major retailer during new store constructions. Coming from a family deeply rooted in the HVAC industry—his grandfather, father, and uncle are all involved—Chance is following in their footsteps, with his uncle and brother also serving as HVAC technicians at Cody & Sons Plumbing, Heating & Air. He brings technical expertise, eagerness to learn, and a promising future to the team.

Jordan joined Cody & Sons Plumbing, Heating & Air in 2025 and brings 3 years of experience in the HVAC industry. A Dallas native, he honed his skills at ForgeNow and holds an EPA universal license, NATE certification, and TDLR technician credentials. Jordan’s favorite parts of his work are helping customers, solving problems, and collaborating with his team. Outside of HVAC, Jordan is also a talented music producer. You can trust Jordan for expert care in all your heating and AC repair needs.

James began his journey with Cody & Sons Plumbing, Heating & Air as an apprentice in the early 2000s. After a stint in the telecom industry, he returned in 2015 and quickly established himself as an exceptional Service Expert. James earned his Journeyman Plumber license in October 2016 and now also serves as the Fleet Manager and Plumbing Service Coordinator. His dedication to both his craft and the team is evident in everything he does. Outside of work, James loves spending time with his young son, and together they are passionate Amazon shoppers—we even keep a special box at the office just for his deliveries!

Marissa started working with the company when she was young wearing various hats from personal assistant to data entry, to office supply coordinator, parts runner, and more! Now she is a full-time Customer Service Expert and Dispatcher. She is Randy's daughter and the granddaughter of our founder Bill. She loves animals and worked at a veterinary office for many years starting in high school. Her pets are her children and she provides them with the best care. She also loves sushi and online gaming. She is very loyal, reliable, and friendly. She has proven to be a great addition to our team and continues to excel in many roles.

Carla joined our team in 2021 as a customer service expert. She had relocated to Texas from LA. She has a beautiful little girl and most of her free time is spent enjoying her. Carla is originally from a very small town in Illinois until 2015 when she relocated to California. She is the oldest of three siblings. She started working in customer service at the age of 17, and it has really helped her cultivate her outgoing personality. She loves helping other people and making sure they are well taken care of. You will know who she is when hear her smiling voice on the phone as a CSR or in Accounts Receivable.

Paula joined the Cody & Sons Plumbing, Heating & Air Customers Service team in 2022. She has 30-plus years of experience in customer service in industries from retail to medical and is great about following up with customers to make sure that we've met their needs. She's been married for 40 years and has 3 grandsons that keep her busy. She's been in Texas for 20 years and loves hiking, swimming, crafts, and hanging out with friends. She plans to see all of the U.S. and has visited 30 states. Her favorite part of her job is getting to know customers and meeting new people.