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Meet The Team

Our friendly staff and technicians are here to serve you any time of day. Learn more about the Cody and Sons team below!

Leadership Team

Randy Cody

Owner/CEO, Responsible Master Plumber

Randy is the second of Bill’s three sons and took over the business in 1999 with his brother Gary, who later retired. Randy worked summers at the company from the time he was 13, receiving his Journeyman license in 1976. He became a Master plumber in 2000, and he has been full time with the company for 40 years. He believes in maintaining the same outstanding workmanship and customer service his father taught him, working tirelessly to make sure our company stays built on honesty, integrity and fairness.

Phillip Cody

Owner, Plumbing Service Manager

Phillip has been in the plumbing business since 1998. He learned the family plumbing business from his grandfather Bill, the company founder. He is a natural leader and known for his genuine and upfront nature. He is very knowledgeable of his trade and a true craftsman. You can trust that he will give you the right price upfront and expect your project will be completed with upper level skill. Phillip became a Journeyman Plumber in 2001 and a third-generation Master Plumber in 2014. He is proud to have his son Cameron on the team training as a fourth generation plumber.

Mark Burke

Owner, Plumbing Service Manager

Mark Burke has been part of the Cody team since 2004. It was an exciting invitation to join Cody & Sons because Mark and Phillip, Bill’s grandson, have been friends since a young age and began their plumbing careers together in 1999 as new construction plumbers. For Mark, the idea of joining the Cody business was more about joining a family he had grown to love. Mark became a Journeyman Plumber in 2001 and a Master Plumber in 2010. As part of the Cody team, he has been highly focused on service plumbing and remodeling projects. His goals remain to provide top quality products and to ensure his customers receive excellent service—all while keeping that “I can do that” attitude.

Tony Shepherd

HVAC Service Manager

Tony joined the team in 2014 to expand our business to heating and air. He has been in the HVAC industry since 2000. He holds an Associates of Applied Science in Residential Air Conditioning & Refrigeration and is a licensed Texas Air Conditioning and Refrigeration Contractor. Tony is an expert in his trade and excellent with customers, willing to go the extra mile and works hard to help customers as promptly as he can. He is also very active in his Duncanville community.

Robin Cody

Director of Marketing and HR

Robin is our Director of Marketing and Director of HR. She joined the company in 2014 to take our marketing to the next level. Since then, the company has grown exponentially and she has taken on many additional roles such as Human Resources as that need arose. She received a BA in Communications from the University of Texas at Arlington with a specialization in Advertising. She is also married to one of our plumbers, Phillip. They have two sons and a daughter. She is an Oak Cliff native who worked previously for Vet Stop Animal Clinic for many years as Office Manager and also at Cowboys & Indians Magazine.

Louise Cody

Customer Experience Director

Louise is our Customer Experience Director. She works with our CSR team as well as customers to create the best experience possible and contain the tradition of excellence in customer service that Cody & Sons is known for as exemplified in our reviews. While working full time for a leading global industry, she completed her MBA from the University of Phoenix. She brings forth 35+ years experience in leadership transformation, human capital management, strategic planning and budgeting. She believes in the same outstanding workmanship and customer experience the family business aspires and targets to make certain our company stays built on honesty, integrity and respect.

Michael Taylor

HVAC Service Manager

Michael, also known as "Big Mike," is Cody & Sons’ HVAC Service Manager. He earned his HVAC certification from Lincoln Tech in 2014 and holds certifications from TDLR, as well as being EPA and NATE certified. Since joining the team in early 2017, Mike has proven himself as an invaluable asset with a personality and work ethic that stand out. Recently promoted to HVAC Service Manager and celebrating the joy of becoming a new father, Mike continues to bring his best to every job. Known for his singing voice, you’ll often hear him before you see him, and his friendly, honest approach ensures customers always feel well cared for.

James McDaniel

Plumbing Service Coordinator

James began his journey with Cody & Sons as an apprentice in the early 2000s. After a stint in the telecom industry, he returned in 2015 and quickly established himself as an exceptional Service Expert. James earned his Journeyman Plumber license in October 2016 and now also serves as the Fleet Manager and Plumbing Service Coordinator. His dedication to both his craft and the team is evident in everything he does. Outside of work, James loves spending time with his young son, and together they are passionate Amazon shoppers—we even keep a special box at the office just for his deliveries!

Plumbing Service Experts

Cody Nicholson

Lead Tech, Master Plumber

Cody Nicholson is our Lead Tech, and a Licensed Master Plumber. He joined the Cody and Sons team in 2014. His background experience was in contracting and maintenance for his family’s property management group. He excels at learning and doing more in the trade, as he started out as an Apprentice to Tradesman to a licensed Journeyman and now Master. He is a great asset to the company. He is a hardworking, dependable family man and always goes out of his way to assist our customers and the entire team.

Cameron Cody

Journeyman Plumber

Cameron is a 4th generation Journeyman Plumber and the first great-grandson of our founder Bill Cody, grandson to Randy Cody and son to Phillip Cody. He started as an apprentice when he was 16 years old. Cameron was born in Dallas, but resided in League City near Houston. He now resides in the surrounding area of the Dallas Metroplex and is working towards purchasing his first home. He enjoys unwinding after work and on weekends doing one of two of his favorite things, video games and/or golf.

Matthew Allen

Journeyman Plumber

Matt is a Journeyman plumber who joined the Cody & Sons team as an apprentice in 2017. He quickly picked up on the plumbing trade and excelled as an apprentice. He obtained his Tradesman license in 2019 and worked diligently towards obtaining his Journeyman license in 2021. He has lived in the Dallas/Ft. Worth area most of his life. He graduated from Mansfield Timberview High School. He is a family man with 2 healthy boys. He resides with his family in East Texas where he enjoys spending time at the lake fishing and swimming.

Cody DeJong

Journeyman Plumber

Cody D., licensed Journeyman Plumber, joined the Cody and Sons team May 2021 as a plumbing Apprentice. He worked diligently to complete his preparation for the exam, which of recent he has passed and is now onto his next path as a licensed Journeyman. He is kind, polite and always has a calm demeanor. He goes above and beyond to get things done right the first time. Cody is new to the DFW metroplex and resides in North Dallas. He was a former skateboarder and now in his free time he enjoys gaming.

Joseph Tyler

Journeyman Plumber

Joseph is a plumbing apprentice that joined the team in 2021. He worked hard and received his Journeyman Plumbing license in 2022. He has curated the most awesome beard. He has a great sense of humor and loves serving our customers. He is a team player who shares the core values of respect, compassion, reliability, integrity, and problem solving.

Adarius Brooks

Journeyman Plumber

Adarius is a licensed Journeyman Plumber as of 2023. He joined Cody and Sons as an Apprentice in 2019. He pays attention to detail, always ready to help his team and is a motivated individual. He is a proud Texas born, native to Dallas and a graduate of DeSoto High School. He played football until the age of 16, after which beginning his career in customer service at 17. Because he was interested in finding a trade where he could use his hands, he got into the plumbing trade in 2017. We are proud of his accomplishments and look forward to his next journey to secure a Journeyman Plumbing license.

Evan Thomas

Journeyman Plumber

Evan started with us as an experienced Apprentice Plumber, then he received his Tradesman License in 2022, followed soon after by his Journeyman. He is a wealth of knowledge because he is very good at asking questions. He knows how to put his nose to the grindstone and work hard too. He has a lovely new wife and three children that he loves dearly.

Micah Ortiz

Journeyman Plumber

Micah is a licensed Journeyman Plumber at Cody & Sons. He began his career with the company in 2021 as a Plumbing Apprentice. After earning his Tradesman license, he continued advancing and achieved his Journeyman Plumbing license. Micah's dedication to his professional growth is clear in the significant strides he's made toward his goals. Outside of work, Micah is a devoted husband and proud father, with family always being his top priority.

Robert Phillips

Tradesman Plumber

Robert Phillips began his journey at Cody & Sons in 2022 as a Plumbing Apprentice, earning his Tradesman license in late 2023. With a passion for mastering his craft and a strong dedication to customer service, Robert thrives on solving complex problems and ensuring client satisfaction. A proud Texan since 2009, Robert is a U.S. Army Veteran and continues to serve in the Texas Army National Guard. Outside of work, he values quality time with his children. For Robert, Cody & Sons embodies the warmth and values of a family-run business.

Jason Galan

Tradesman Plumber

Jason joined Cody & Sons as an apprentice in 2022 and quickly advanced to a Tradesman by 2024. With a passion for hands-on work, Jason finds fulfillment in solving customer issues and delivering excellent service. Currently handling our plumbing maintenance calls, he is always eager to learn and gain more experience as he works toward earning his Journeyman license. Originally from Wylie, TX, Jason enjoys spending his free time with his wife and three kids, making the most of family life when he's not on the job.

Allstar Plumbing Apprentices

Andrew Holsworth

Plumbing Apprentice

Here’s the updated bio for Andrew: Andrew is a dedicated family man living in Waxahachie with his wife and two children. He joined Cody & Sons with the goal of shifting his career focus from construction to plumbing, and he hasn't looked back since. As a seasoned apprentice, Andrew is deeply committed to honing his skills and is currently studying for his Journeyman license. His passion for helping customers and delivering quality work drives him every day, and he’s eager to continue growing in his plumbing career.

Ethan Branscum

Plumbing Apprentice

Ethan decided to embark upon a career in plumbing shortly after high school. He brings an eagerness and dedication that make him a valuable addition to the Cody & Sons team. Now a skilled apprentice, Ethan is consistently helpful to his lead on every job, showing a quick ability to learn and adapt. His background in customer service enhances his natural ability to communicate and understand client needs, making him a great asset as he progresses in his career. A gifted athlete in high school, Ethan’s competitive spirit and drive to succeed continue to shine through in his work. He’s excited to climb the career ladder and become a trusted expert in his field.

Caleb Workman

Plumbing Apprentice

Caleb is a driven plumbing apprentice at Cody & Sons who decided to pursue a career in plumbing shortly after graduating from high school. His prior experience in pipe manufacturing has given him a strong foundation, and he is quickly mastering new skills on the job. Eager to learn and grow in the trade, Caleb is dedicated to building a successful career in plumbing while delivering excellent service to every customer.

Josh Booker

Plumbing Apprentice

Josh is a plumbing apprentice at Cody & Sons who made the bold decision to switch careers from the finance industry to the trades. With a degree in Business Administration and Finance from Mississippi State University, Josh sought a more hands-on career path. Recognizing the potential of the plumbing industry, he embraced the opportunity for on-the-job training and a paid apprenticeship, uniquely offered in the trades. He’s excited to apply his problem-solving skills in a practical way and is eager to build a successful career in plumbing.

HVAC Service Experts

Jeff Boyd

Registered Technician

Jeff is an HVAC technician that joined our team in 2016. He returned to the HVAC industry after a long period of working in the telecommunications field. His previous experience in HVAC was with his family where he learned the trade from his father. He is a Registered Technician, and is EPA and NATE certified He is very skilled in new installations and is also great with estimates. He is from the Waxahachie area where he resides with his wife and sons. He is always kind and friendly and we are very lucky to have him on our team.

Mike Boyd

Certified Technician

Mike Boyd is a Certified HVAC Tech who joined Cody & Sons in 2020. He is from East Texas and learned the trade from his father. He is skilled and experienced in his craft. You may recognize his last name as he is brother to one of our long time team members, Jeff!

Christian Newberry

Registered Technician

Christian joined our team in March of 2022 and he's been an asset ever since. He is a Registered HVAC and Refrigeration Technician with the TDLR. He's great with customers and his peers. He records very detailed before and after videos for his service customers. His wife and daughter are his world. His favorite thing about his job is helping others in need. He nominated a customer for our Cody & Sons Cares contest in 2022 and we were able to provide her with a free HVAC system!

Abe Ventura

Registered Technician

Abe is an HVAC Registered Service Technician who has been in the industry since 2019. He is from Oak Cliff and attended Texas State Technical College where he received his Universal EPA. Abe's favorite aspect of his job is helping people, as he gets to be a hero without a cape saving people from the heat or cold. His mom is his biggest role model. He's an avid gamer, loves to work on cars, and is a ride or die Dallas Cowboys fan. His best advice to customers is, "Let me take care of you, like you're my family."

Jonathan Torres

Registered Technician

Jonathan Torres, an HVAC technician at Cody & Sons since September 2023, transitioned from a 7-year career in concrete finishing to the HVAC industry in 2021. With an EPA license and TDLR registration, he brings expertise to every project. A dedicated learner, Jonathan is always excited to discover new insights in his field. Outside of work, he enjoys spending time with his two daughters and is inspired by the resilience of his mother. His advice to homeowners: "Prioritize air filter changes and regular system maintenance for a smooth HVAC experience." Fun fact: He also has a side business catering Elotes for parties!

Collin Faith

System Design Engineer

Collin Faith is an HVAC Systems Design Engineer at Cody & Sons, with over 12 years of industry experience and a Contractor's License. His passion for precision and commitment to excellence shines through in every project. Collin consistently provides top-tier service and innovative solutions, earning the trust and satisfaction of clients with his expertise and professionalism. Outside of work, Collin enjoys a variety of hobbies, including his love for sports cars, honing his culinary skills, and staying active by frequently hitting the gym.

Chance Boyd

Air Duct Cleaning Technician

Chance Boyd is the air duct cleaning technician at Cody & Sons, having joined the team in 2024 to launch the company’s duct cleaning department. Before this role, Chance traveled across the southern U.S. installing shelving systems for a major retailer during new store constructions. Coming from a family deeply rooted in the HVAC industry—his grandfather, father, and uncle are all involved—Chance is following in their footsteps, with his uncle and brother also serving as HVAC technicians at Cody & Sons. He brings technical expertise, eagerness to learn, and a promising future to the team.

Brandon Harvey

Certified Technician

Brandon Harvey, joined Cody & Sons in 2024, brings over a decade of HVAC expertise and a deep commitment to quality service. Before joining the team, Brandon proudly served in the U.S. Army for 8.5 years as a Cavalry Scout, completing two combat deployments. His military background has instilled in him a strong sense of discipline, attention to detail, and dedication to getting the job done right. With 10+ years of HVAC experience and national certification as a trainer through NCCER, Brandon stays at the forefront of industry standards and best practices. Outside of work, Brandon enjoys mountain biking, traveling, and cooking.

MVP Support Team

Marissa Garcia

Customer Service Expert/Dispatch

Marissa started working with the company when she was young wearing various hats from personal assistant, to data entry, to office supply coordinator, parts runner and more! Now she is a full-time Customer Service Expert and Dispatcher. She is Randy's daughter and a granddaughter of our founder Bill. She loves animals and worked at a veterinary office for many years starting in high school. Her pets are her children and she provides them with the best care. She also loves sushi and online gaming. She is very loyal, reliable, and friendly. She has proven to be a great addition to our team and continues to excel in many roles.

Carla Hernandez

Customer Service Jedi

Carla joined our team in 2021 as a customer service expert. She had relocated to Texas from LA. She has a beautiful little girl and most of her free time is spent enjoying her. Carla is originally from a very small town in Illinois until 2015 when she relocated to California. She is the oldest of three siblings. She started working in customer service at the age of 17, and it has really helped her cultivate her outgoing personality. She loves helping other people and making sure they are well taken care of. You will know who she is when hear her smiling voice on the phone as a CSR or in Accounts Receivable.

Paula Byrd

Outbound Customer Sales Representative

Paula joined the Cody & Sons Customers Service team in 2022. She has 30 plus years experience in customer service in industries from retail to medical, and is great about following up with customers to make sure that we've met their needs. She's been married for 40 years and has 3 grandsons that keep her busy. She's been in Texas for 20 years and loves hiking, swimming, crafts and hanging out with friends. She plans to see all of the U.S. and has visited 30 states. Her favorite part of her job is getting to know customers and meeting new people.

Amanda Freeman

Residential Relations Coordinator

Amanda is Cody & Sons’ Residential Relations Coordinator, specializing in customer service along with special projects in marketing and leads management. With a diverse background that includes office roles in garage door repair and sales, teaching pre-k, and even working as a dental assistant, Amanda brings a wealth of experience to the team. Her sharp attention to detail and commitment to growth make her an invaluable asset. Outside of work, Amanda and her pets love exploring the outdoors, and she enjoys traveling whenever she can.

Cecilia Salazar

Dispatcher

Cecilia is a dispatcher at Cody & Sons, bringing a wealth of knowledge and experience to the role. With expertise in dispatching, Service Titan software, and bilingual customer service, she excels at keeping logistics running smoothly. Known for her cool, calm, and collected demeanor, Cecilia works seamlessly with the team, making quick, informed decisions and ensuring that customers are always kept up-to-date. Her years of customer service experience shine through in her ability to handle any situation with confidence and professionalism.